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Terms of Service

Last Updated: 16/08/2024

Welcome to the Address Lookup API (the "Service"). These Terms of Service ("Terms") govern your access to and use of the Service provided by Prometheus Computing Ltd, a company registered in Wales ("we," "us," "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to comply with and be bound by these Terms. We may update these Terms from time to time, and it is your responsibility to review the most current version. Continued use of the Service after any changes signifies your acceptance of the updated Terms.

2. Access and Use of the Service

  • License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service in accordance with these Terms.
  • Restrictions: You agree not to use the Service for any unlawful purpose or in violation of any applicable laws or regulations in the UK. You shall not modify, distribute, or create derivative works based on the Service unless expressly authorized by us.
  • API Usage Limits: We may impose limits on the number of API requests you may make within a given period. You agree to adhere to these usage limits and not to exceed them.

3. Account Registration

  • Registration: To access the Service, you may be required to create an account and provide certain information. You agree to provide accurate, complete, and current information and to update such information as necessary.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Notify us immediately of any unauthorized use of your account.

4. Fees and Payment

  • Pricing: Access to certain features of the Service may require payment of fees. All fees are non-refundable unless otherwise stated.
  • Payment Terms: Payment terms, including billing cycles and payment methods, will be specified at the time of purchase. You agree to pay all applicable fees in accordance with the terms provided.

5. Data Privacy and Security

  • Data Collection: We may collect and use data as described in our Privacy Policy, which complies with the UK General Data Protection Regulation (UK GDPR). By using the Service, you consent to such data practices.
  • Confidentiality: We take reasonable measures to protect the confidentiality and security of the data you provide to the Service. However, you acknowledge that no security measures are perfect, and we cannot guarantee absolute security.

6. Intellectual Property

  • Ownership: We retain all rights, title, and interest in and to the Service, including all intellectual property rights.
  • Feedback: If you provide feedback or suggestions regarding the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate such feedback into the Service without any obligation to you.

7. Data Usage and Downloading

  • Permitted Use: You may use the data obtained through the API for any lawful purpose, including redistribution, provided it complies with applicable laws in the UK. The data is public, and you are free to use it as you see fit.
  • Prohibition Against Mass Downloading: While you may use the data for any purpose, you are expressly prohibited from attempting to download, extract, or otherwise collect large portions of the data en masse through automated or manual means, including but not limited to bots, scripts, or similar technologies, without our prior written consent.
  • Enforcement: Any attempt to download the data en masse without authorization will result in the immediate termination of your access to the Service and may lead to legal action against you.

8. Availability and Service Level

  • Service Availability: We aim to provide a 99.99% uptime for the Service. However, we cannot guarantee uninterrupted access and availability of the Service.
  • Scheduled Downtime: We may need to schedule downtime for maintenance, updates, or other necessary activities. We will endeavour to provide advance notice of any scheduled downtime.
  • Unexpected Downtime: We are not liable for any losses or damages resulting from unexpected downtime or interruptions to the Service, whether caused by technical issues, cyber-attacks, or other unforeseen events.

9. Termination

  • Termination by You: You may terminate your use of the Service at any time by discontinuing access and use.
  • Termination by Us: We may suspend or terminate your access to the Service at any time, with or without cause or notice.
  • Effect of Termination: Upon termination, your right to use the Service will immediately cease, and you must delete any copies of the API documentation and related materials in your possession.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, whether express or implied. We disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by UK law.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of the Service.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Wales and England, without regard to its conflict of law principles.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the Chartered Institute of Arbitrators (CIArb), to be conducted in Wales. The arbitrator's decision shall be final and binding.

14. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

Contact Us

If you have any questions or concerns about these Terms, please contact us at [Your Contact Information].